Refund Policy of FairnessRegistry
Thank you for dining with FairnessRegistry. We're committed to providing you with high-quality food and beverages, and we appreciate your business. This policy outlines our refund process to ensure you have a satisfactory experience with every order. If you need assistance, please contact us at +33 1 40 20 60 80 or visit our website at fairnessregistry.site.
Cancellation Policy
You may cancel your order within a reasonable time frame to avoid charges. Please call us immediately if you wish to cancel, and we'll do our best to accommodate your request. If the order has already been prepared or is out for delivery, cancellation may not be possible.
Refund Eligibility
Our refund policy is intended to offer you peace of mind when ordering from FairnessRegistry. You're eligible for a refund in the following scenarios:
- If you received an incorrect order, please contact us within 2 hours of receipt to qualify for a refund or replacement.
- If your order is not delivered within a reasonable time frame, we'll issue a refund. Estimated delivery times may vary depending on your location.
- If you're unsatisfied with the quality of your order, please provide feedback within 2 hours of receipt. We may offer a refund or a discount on your next order, at our discretion.
- If you encounter any immediate issues with your order, do contact us while the delivery personnel is still present, when possible.
Limitations
Refund claims must be supported with evidence, such as a photo of the incorrect or unsatisfactory item. Please keep in mind that taste preferences are subjective and may not qualify for a refund.
Process for Requesting a Refund
To request a refund, please follow these steps:
- Contact FairnessRegistry immediately at +33 1 40 20 60 80 or through our website at fairnessregistry.site.
- Provide your order number and explain the issue with sufficient detail.
- Include any relevant evidence, such as photos, if applicable.
- Wait for our customer service team to reach out to you with a resolution.
No Refund for Custom Orders
Custom orders made to your specifications are final sale and cannot be refunded unless the product does not match the agreed specifications or is delivered in unsatisfactory condition.
Refund Processing
We process refunds promptly upon approval. Depending on your financial institution, it may take several business days for the refund to reflect on your statement. Refunds will be issued in the original form of payment used to make the order.
Contact Information
For questions or concerns regarding our refund policy, please contact us at +33 1 40 20 60 80. Our customer service team is available to assist you with any issues relating to your order.
This Refund Policy is subject to change without notice. The policy was last updated as per the latest update.
Contact Details:
FairnessRegistry
61 Grand Rue,
Paris, 75002,
France
Phone: +33 1 40 20 60 80
Website: fairnessregistry.site